Questions and Answers

Answers to the questions families and teachers ask most, about finding tutors, posting requirements, credits and payments, verification, teaching jobs and the tools inside CityTutor.

The CityTutor Q&A desk collects the practical questions about accounts, credits, verification, tutoring and teaching jobs in one place, so you can get an answer without waiting.

Finding a tutor

Search the tutor directory by city, subject and class, and read the profile before contacting anyone. If nothing matches your subject in your city, post a learning requirement and let matching tutors contact you.

For online tuition you are not limited by distance, so a subject specialist in another city can teach your child if the timings work.

Credits, payments and memberships

Browsing tutors, posting a requirement and applying to jobs are free. Credit points are used to reveal tutor contact details and unlock premium tools, and each action shows its cost before you confirm. If a payment is deducted without the balance updating, contact support with the transaction details rather than paying again.

Accounts, profiles and verification

An account is needed to connect with a tutor, to create a tutor or school profile, and to apply to jobs. Profiles are reviewed before they appear publicly, and verification status is shown on the profile. Contact details stay protected until a connection is made.

Teaching jobs and tools

Tuition jobs are posted by local families and are usually part time. School vacancies are posted by partner institutes. Teachers can prepare a resume, build exam papers and keep attendance and fee records using the platform tools.

Still stuck?

If your question is not answered here, send the details through the contact page with your account email and a short description of the issue.

Related pages

Frequently asked questions

How do I find a tutor near me?

Open the tutor directory and filter by city, subject and class. Profiles show the subjects taught, classes covered and teaching mode, so you can shortlist tutors who serve your area.

How do contact details work?

Contact details are masked by default. They are revealed inside the platform for 5 credit points per contact card, which keeps tutors safe from spam calls.

What do credits cost and what do they unlock?

Credit plans are listed on the packages page with their contents and prices. Credits reveal tutor contact details and unlock premium tools such as the question bank and exam paper builder.

Can I post a requirement without an account?

Yes. The open tuition board lets you post a requirement without creating an account. An account is needed for tutor profiles, job applications and premium tools.

How do I become a tutor on CityTutor?

Create a tutor profile with your subjects, classes, qualification, experience and teaching mode. The profile is reviewed before it appears in the public directory.